---
title: "Files & imaging — HyperCRM features"
description: "Files in HyperCRM: per-patient uploads up to 10MB, private storage with signed links, an image and PDF viewer, and a 3D viewer for STL scans."
canonical: "https://hypercrm.app/features/files"
lang: "en"
updated: "2026-07-25"
---

_Features / Files_

# Imaging and scans, one click from the patient

Every patient can hold files up to 10MB each, sorted into categories, viewable in an image and PDF lightbox — and an STL 3D scan opens directly in an in-app viewer, so a model is one click away rather than buried in a shared drive.

[Start the free trial](/dashboard) · [See all features](/features)

## Related features

### [Patient records](/features/patient-records)

Files sit directly on the patient record they belong to, alongside notes and history.

### [Forms](/features/forms)

Signed intake and consent responses live next to the files they relate to.

### [For dental practices](/for/dental)

See 3D scan viewing and imaging in the context of a full dental appointment.

## Attached to the patient, not a shared drive

Files are uploaded per patient, up to 10MB each, and sorted into categories so an X-ray sits apart from an intake document. Access is session-validated, and each file can be flagged public or private, with the file stored privately and served only through short-lived signed links rather than a permanent public URL.

## A viewer for images and PDFs

Photos open in an in-app lightbox for a quick look without leaving the [patient record](/features/patient-records), and PDF documents open cleanly in a new tab — no separate download-then-open step for the common cases.

## A real 3D viewer for STL scans

STL model files — the format used for 3D dental scans — open in the browser, with orbit, zoom, pan and an automatic camera fit, so a scan is one click from the chair. Nothing is downloaded until a scan is opened, and if a browser cannot render the model it falls back to a plain download rather than an error.

## Where this matters most today

3D scan viewing matters most to [dental practices](/for/dental), where STL scans are a routine part of the patient record. Every practice gets the same file storage, categories and image/PDF viewer regardless of field.

## Common questions

### How is patient data protected?

Patient records are encrypted in transit and at rest, files are stored privately and served through short-lived signed links, and every change is written to an audit log. Staff accounts sign in with passkeys rather than shared passwords.

### Is there a file size limit?

Yes, each file is capped at 10MB. Files are sorted into categories per patient, and access is session-validated so only authorised staff can view or download them, with private files served through short-lived signed links rather than a permanent public address.

### Can I view 3D scans without extra software?

Yes. STL scan files open directly in an in-app 3D viewer with orbit, zoom and pan controls, loaded only when a scan is opened so the record stays fast. If a browser cannot render it, the file falls back to a plain download instead.

### Do photo and PDF files need a separate app to view?

No. Images open in an in-app preview lightbox and PDF documents open in a new browser tab directly from the patient record, so the common file types can be checked without downloading them first.

## Keep imaging where the patient is

See it working on your own practice's data. Free trial on the full plan, no card, nothing to cancel.

[Start the free trial](/dashboard)