Blog
Writing for people who run a small practice
The day-to-day of a small practice: no-shows, consent forms, notes, AI assistants, choosing software and switching to it.
Practice software in Greece: what to check before you choose
What a practice in Greece should check in its software: the appointment book, online booking, SMS reminders, myDATA receipts and who can see patient data.
How practice management software is priced, and what to ask
Per user, per practitioner, per location or by band: how practice software is priced, what a new hire or an add-on does to the bill, and what to ask first.
Consent forms in an aesthetic clinic: what to look for
What to look for in consent forms for an aesthetic clinic: sent before the visit, one per treatment, signed on the form and kept with the client's photos.
Switching practice software without losing your records
How a small practice moves to new software without losing patients, the diary or the notes: what to ask for, what to check, and when to switch over.
What an AI assistant should be allowed to do in your practice
What an AI assistant should and should not do near patient records: act as you, show each change first, read before it acts, and never answer clinically.
Deposits and cancellation fees in a small practice
When a deposit or cancellation fee cuts no-shows in a small practice, when it only annoys the patients who always turn up, and how to write a fair policy.
What a surgical practice is actually shopping for
Searching for surgical practice software returns two unrelated products. Which you need depends on where the week goes wrong: in theatre or in the clinic.
The notes nobody writes up until Friday
Why clinical notes pile up, what a Friday backlog actually costs, and the small scheduling changes that clear it, without pretending the fix is discipline.
Holding a waiting list that is actually worth having
Most practice waiting lists are a list of names nobody can act on in ten minutes. What to record, who to call first, and when a waiting list is the wrong tool.
Who this is for
Anyone running a small dental, medical, surgical, physiotherapy or aesthetic practice, usually the person who is also treating patients, and who picks up the operational problems in the gaps between appointments.
What you will find
Specific problems and what actually helps: why patients miss appointments and which reminders change that, how to hold a waiting list that is worth having, what to do about the notes nobody writes up until Friday. Each piece stands on its own and is useful whether or not you use HyperCRM.
Common questions
HyperCRM is paid software. Every practice starts with a 30-day free trial of the Complete plan, with no card needed. After that, Essential starts at €19 a month and Complete at €34, VAT included. The price depends on how many practitioners you have. Every price is on the pricing page, so you never need a sales call.
HyperCRM suits appointment-based practices that keep clinical records: dental, medical, surgical, physiotherapy and aesthetic clinics. They all run the same system, using the words their own field uses. Each of these fields comes with a ready-made service list, added at setup or later from Settings. You can always add, change or remove services to fit your own practice.
Anyone running a small dental, medical, surgical, physiotherapy or aesthetic practice, usually the person who is also treating patients, and who picks up the operational problems in the gaps between appointments.
Specific problems and what actually helps: why patients miss appointments and which reminders change that, how to hold a waiting list that is worth having, what to do about the notes nobody writes up until Friday. Each piece stands on its own and is useful whether or not you use HyperCRM.
No. Each piece is about running a practice, not about operating our software, and the advice works with a paper diary or a competitor's system. Where HyperCRM comes up it is named plainly and kept to what it actually does, with no invented statistics.
Yes, and it is the fastest way to change what appears here. A specific problem from a working practice is worth more than a topic list drawn up in the abstract, so tell us what is costing you time and we will write about that.
Try HyperCRM for your practice
Everything here is written to be useful on its own, whether or not you ever open an account.
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