A calendar that knows your hours

Three kinds of entry, one calendar

Patient bookings, reminders for the team and time off all sit in the same calendar. Blocking out a lunch break or a training day is as easy as booking a patient. Each booking can have its own note.

Availability you can trust

HyperCRM checks your opening hours against appointment duration and existing bookings. Online booking uses the same check, so patients see the same availability as your team.

Rooms, practitioners, or chairs

Scheduling works per room, practitioner or, in a dental practice, chair. Each room or chair has its own colour, and each one's availability is checked. That is how you avoid double-booking.

If your practice works from more than one location, you can give each room or chair to one of them. One with no location is not offered for online booking. Each location can keep its own opening hours. You can also close one location for a day while the others stay open. In the calendar, your team can show one location at a time, as well as one practitioner or chair.

In the calendar you already use

Each practitioner can see their own appointments in Google Calendar, Apple Calendar or Outlook, next to the rest of their week. With Google, they connect their account in Settings. HyperCRM adds a separate calendar named after the practice, and changes show up there within minutes. Any other calendar app can subscribe to a private link instead. How often it checks for changes depends on the app.

Each event shows the patient's name, the service, the time and the chair or room, with a link that opens the appointment in HyperCRM after you sign in. Notes, phone numbers and email addresses are never sent. It works one way: HyperCRM adds your appointments to your calendar, but never reads it, so your own events do not block times here.

Each practitioner turns it on for themselves, and the owner can see who has. It is included on every plan. The appointments guide shows how to set it up.

Backed by reminders

Once an appointment is booked, the patient can get an email with a calendar invite. Before the visit, reminders can notify them by SMS or email. Fewer appointments are missed. Patients also have time to tell you if they cannot come, so you can book another patient instead.